Talk’n TRM

Outback Alone, Gap Year Gone Wrong

In this gripping episode of Talk'n TRM: The Traveller Files, we hear Carolyn Pearson recount an astonishing tale of resilience and survival from her gap year in Australia. What started as a travel adventure with family friends took a shocking turn when Carolyn found herself and a friend abandoned in the harsh, isolated expanse of the Australian outback. With only her handbag and a bottle of water, Carolyn was picked up by a passing truck driver picked who took her to safety in Alice Springs. 
Our insightful host, Bex Deadman, reflects on Carolyn’s story, emphasising how much times have changed with the advancements in technology and communication. Bex explores how the limitations of the past amplified vulnerability, making contact with loved ones or seeking help much harder. She delves into the importance of modern travel safety practices, the essential knowledge of diffusing tense situations, and strategies to ensure personal safety when traveling solo.
 
Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring. 
 
If you wish to share your own travel story anonymously,  please contact Bex at bex@8phaseconsulting.com.
 
8Phase Consulting - https://8phaseconsulting.com/
Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/
Clemark Studios - https://www.clemarkgroup.com/studio/
Assent Risk Management - www.assentriskmanagement.co.uk

Robin Jones

In this episode of Talk'n TRM, Bex is joined by Robin Jones, the founder and former CEO of MySafeBase.
With an illustrious background spanning over 20 years in the UK Military and USDOD Close Protection, Robin is a seasoned expert in global security risk management. Having navigated both corporate and hostile environments, he brings a wealth of knowledge and experience to the table.
In this engaging conversation, Robin shares the inspiration behind MySafeBase, his innovative technology designed to revolutionise risk management. He discusses the shortcomings of working in silos and the importance of seamless communication and information sharing in ensuring effective risk mitigation.
Robin elaborates on the critical aspect of response time in travel risk management, emphasising that it's not just about answering a call but taking swift and decisive action when travellers encounter issues.
 
Contact Bex:
bex.deadman@assent1.co.ukhttps://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/www.assent1.com
 
Contact Robin:
https://www.mysafebase.com/ 
https://www.linkedin.com/in/robinmjones77/
Clemark Studios - https://www.clemarkgroup.com/studio/

Mum Knows Best, an Arrest in Hawaii: The Traveller Files

Welcome back to Talk'n TRM: The Traveller Files, where we unravel the diverse narratives of travel and glean valuable insights. In this episode, Jennifer Milton shares a humorous yet cautionary tale of her son's journey to Hawaii, a lesson in cultural differences that took an unexpected turn.
Jennifer had forewarned her son about the stark contrast in attitudes towards public urination between Europe, where it's commonly accepted, and America, where it can lead to legal trouble. However, the allure of Hawaii's surf was perhaps too distracting, and her son found himself on the wrong side of the law.
Our insightful host, Bex Deadman, reflects on the crux of this comedic misadventure—the importance of communication and preparedness in unfamiliar territories. Bex highlights the necessity of checking in regularly, having contingency plans in place, and being aware of cultural norms to avoid unintended legal complications.
The episode delves into the broader theme of cultural sensitivity and adaptation. Bex emphasises the significance of understanding and respecting the customs of the places we visit, ensuring a smoother and trouble-free travel experience. The mishap becomes a reminder that even in seemingly lighthearted situations, cultural awareness plays a pivotal role in navigating the complexities of global travel.
 
Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring. 
 
If you wish to share your own travel story anonymously,  please contact Bex at bex@8phaseconsulting.com.
 
8Phase Consulting - https://8phaseconsulting.com/
Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/
Clemark Studios - https://www.clemarkgroup.com/studio/
Assent Risk Management - www.assentriskmanagement.co.uk

Birger Oldorff

Join host Bex Deadman on another insightful episode of Talk'n TRM, as she sits down with Birger Oldorff, a seasoned Business Developer with a deep-rooted passion for Travel Risk Management (TRM).
 
With nearly his entire career dedicated to TRM and related industries, Birger brings a wealth of experience to the table. Having worked with renowned companies like International SOS and Global Excel, he's travelled the globe, both for work and as an expatriate, gaining invaluable insights into travel security, assistance, and insurance.
 
A German national now settled in Switzerland, Birger founded Oldorff Consulting, where he assists providers and insurers with market entry, sales tactics, growth strategies, and product development. Simultaneously, he provides corporate clients with expert guidance in procuring and implementing TRM solutions.
 
In this episode, Birger and Bex delve into travel risk management from an insurance perspective. Birger shares his childhood experiences in Congo, where makeshift plans for safety involved plastic boats—a stark reminder of the rudimentary approach still prevalent in some organisations today.
 
Driven by his desire to make the world a better place, Birger emphasises the importance of effective communication in TRM. He encourages collaboration with travel risk managers, experts, and seeking help when needed.
 
Contact Bex:
bex.deadman@assent1.co.ukhttps://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/www.assent1.com
 
Contact Birger:Email: birger.oldorff@oldorff-consulting
Web: www.oldorff-consulting.com
Linkedin:   https://www.linkedin.com/in/birger-oldorff/
Clemark Studios - https://www.clemarkgroup.com/studio/

Baleful Border, Russia to Kazakstan: The Traveller Files

Welcome to another episode of Talk'n TRM: The Traveller Files, where we unravel the tales of business travel and reflect on the lessons learned. In James Kington’s final story of the year, he takes us on a suspenseful border-crossing journey between Russia and Kazakhstan in the heart of winter.
As James recounts his experience flying into Russia, only to embark on a midnight mini-bus journey to Kazakhstan, the tension builds at the border. Confronted by a stern figure armed with a machine gun, James finds himself in a nerve-wracking situation as his passport is taken away, leaving him in uncertainty in the middle of the night.
Our host, Bex Deadman, reflects on the psychological impact of such border-crossing scenarios. Bex highlights how, in James's case, the unfamiliar process triggered panic, emphasising the importance of communication and knowledge-sharing among staff who have experienced similar trips. Had there been a prior exchange of information, James might have navigated the situation with greater ease.
The episode delves into the significance of peer-to-peer knowledge transfer within organisations, especially when it comes to unique travel experiences. Bex explores how sharing insights and tips can alleviate anxiety and uncertainty, fostering a more informed and resilient community of business travellers.
Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring. 
 
If you wish to share your own travel story anonymously,  please contact Bex at bex@8phaseconsulting.com.
 
8Phase Consulting - https://8phaseconsulting.com/
Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/
Clemark Studios - https://www.clemarkgroup.com/studio/
Assent Risk Management - www.assentriskmanagement.co.uk
 

Patrick Kane

Join host Bex Deadman for an insightful episode of Talk'n TRM, as she sits down with Patrick Kane, Director of Security at a US corporation with global operations.
 
With over 20 years of experience in private-sector corporate security, Patrick brings a wealth of knowledge to the table. He is heavily focused on developing and implementing mitigation measures to support a highly mobile global workforce and multiple travellers. Patrick's expertise includes pre-travel risk assessments, coordinating secure transportation, and journey management.
 
In addition to his corporate role, Patrick is actively involved in professional organizations. He serves as the Chair of the ASIS International Santa Barbara Ventura Chapter #21 and is the President of the Corporate Executive Protection Leadership Council (CEPLC). He also spearheaded the creation of a Travel Risk Working Group within ASIS International.
 
In this episode, Patrick shares his insights into travel risk management, highlighting its importance in everyday travel, not just in high-risk locations. He reflects on his journey into the security industry, recounting a high school trip to Mexico that inspired his career path. Patrick's passion lies in helping and supporting people, especially those who may lack their own experiences to draw upon.
Don't miss this engaging conversation as Patrick Kane sheds light on the evolving landscape of travel risk management and the crucial role it plays in ensuring the safety and security of travellers worldwide.
 
Contact Bex:
bex.deadman@assent1.co.ukhttps://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/www.assent1.com
 
Contact Patrick:patrick.kane.cpp@gmail.com
https://www.linkedin.com/in/patrickkane2/
Clemark Studios - https://www.clemarkgroup.com/studio/

Life-Altering Seconds in China: The Traveller Files

Welcome to a reflective episode of Talk'n TRM: The Traveller Files, where we delve into the personal experiences that shape our understanding of travel risk management. In this episode, Mike Causey shares a poignant story that unfolded during his time living in China—a moment that made him acutely aware of how life can change in the blink of an eye.
Mike recounts a cycling incident during his daily commute to work. A simple act—a car door opening unexpectedly in front of him—turned into a life-altering event. The absence of a helmet, a common practice in China, magnified the impact of the incident.
Our host, Bex Deadman, reflects on the cultural nuances embedded in Mike's experience. Bex explores the influence of cultural norms on behavior, noting how the commonality of not wearing helmets in China contributed to Mike's choice. This cultural piece becomes a crucial aspect of understanding and managing travel risks, emphasising the importance of adapting practices to local customs.
The episode delves into the broader theme of life's unpredictability. Bex reflects on the sudden speed at which circumstances can change, even in the seemingly mundane aspects of daily life like a routine commute. This serves as a poignant reminder that travel risk management is not solely about the extraordinary events but also the everyday moments that can have lasting consequences.
 
Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring. 
 
If you wish to share your own travel story anonymously,  please contact Bex at bex@8phaseconsulting.com.
 
8Phase Consulting - https://8phaseconsulting.com/
Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/
Clemark Studios - https://www.clemarkgroup.com/studio/
Assent Risk Management - www.assentriskmanagement.co.uk

Barry Fleming

Join host Bex Deadman in this insightful episode of Talk'n TRM as she sits down with Barry Fleming, a seasoned marketing professional with over 30 years of experience in the corporate travel industry.
Barry has worked with leading travel management companies worldwide, driving sales growth and enhancing brand messaging. His expertise encompasses customer relationship management, online marketing, and both internal and external communications.
In this engaging conversation, Barry sheds light on the importance of reframing the language around travel and travel risk management, particularly emphasising the need to move away from negative connotations associated with traveller tracking. He underscores the vital role of executive involvement in travel management programs and stresses the significance of effective communication across all levels of the organisation.
Barry also addresses the common oversight of travellers when it comes to considering finer details, highlighting the assumption that the organisation has addressed all necessary aspects of travel safety.
 
Don't miss this episode as Barry Fleming shares invaluable insights into the evolving landscape of corporate travel and the critical role of marketing in driving business performance and achieving commercial goals.
 
Contact Bex:
bex.deadman@assent1.co.ukhttps://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/www.assent1.com
 
Contact Barry:
https://www.linkedin.com/in/barryfleming/Clemark Studios - https://www.clemarkgroup.com/studio/

Major and Minor Incidents: The Traveller Files

Welcome to another episode of Talk'n TRM: The Traveller Files, where we explore travel through real-life stories and expert insights. In this episode, Alexandra Hoffman shares two contrasting tales that shed light on the varying degrees of incidents that can impact employees on their journeys.
The first story recounts an employee who was taken hostage while on holiday—a rare and distressing event that highlights the unexpected challenges travellers may face. The second story shifts the focus to a more common concern—an employee hesitant about travel due to a medical condition, delving into the nuanced intersection of health and travel.
Our host, Bex Deadman, reflects on the contrasting nature of these incidents. She underscores the importance of recognising the diverse range of challenges employees may encounter, emphasising that care and support from the company should extend beyond traditional business trips.
Bex passionately addresses the disheartening response of some who questioned why the company should assist the employee in the hostage situation, arguing that the responsibility does not fall on them since it was a personal trip. Bex challenges this perspective, expressing her anger and emphasising the moral obligation companies have to prioritise the well-being of their staff, regardless of the circumstances.
The episode also delves into the realm of travel insurance, particularly concerning pre-existing medical conditions. Bex explores the moral duty companies have to provide comprehensive support for employees, ensuring that their health concerns are not dismissed and that adequate insurance coverage is in place.
 
Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring. 
 
If you wish to share your own travel story anonymously,  please contact Bex at bex@8phaseconsulting.com.
 
8Phase Consulting - https://8phaseconsulting.com/
Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/
Clemark Studios - https://www.clemarkgroup.com/studio/
Assent Risk Management - www.assentriskmanagement.co.uk

Laurie Young

Join host Bex Deadman in this episode of Talk'n TRM as she sits down with Laurie Young, a multifaceted professional with a background in Physics and Computing from Imperial College.
 
With a diverse career spanning academia and the tech industry, Laurie has honed a wide array of technical and business skills. From academia to startups and development agencies, Laurie's journey led him to his current focus on leveraging software to enhance businesses of all kinds.
 
In this engaging conversation, Laurie delves into the intersection of technology and business, aiming to simplify complex concepts for audiences. He shares insights from his projects involving travel risk management, emphasising the role of technology in driving innovation and progress.
 
Drawing from his experiences, Laurie discusses the pivotal moments that underscored the importance of travel risk management, highlighting near-misses within companies. He also addresses the challenges in bridging the gap between travel managers and risk management companies, emphasizing the need for better understanding and collaboration between the disciplines.
 
Don't miss this episode as Laurie Young shares his passion for leveraging technology to drive positive change and enhance business outcomes.
Contact Bex:
bex.deadman@assent1.co.ukhttps://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/www.assent1.com
 
Conact Laurie:
Web: laurieyoung.co.uk
Instagram: @laurieyoungtechnology
Twitter: @laurieyoungtech
YouTube: https://www.youtube.com/@LaurieYoungTechnology
Linkedin: https://www.linkedin.com/in/laurie-r-young/
 
The Airline Industry’s Problem with Absolutely Ancient IT
 
Clemark Studios - https://www.clemarkgroup.com/studio/